Online help

The PronoContest mobile app is available

• on the Android PlayStore
• on the iOS AppStore

Games' result is updated automatically when a game is starting, a goal is score or when the game is over.
Each of these events triggers the computing of points for all predictions associated with the game as well as the computing of the ranking.

Only contest members can access a private contest. No other user or website visitor can view or interact with it.

When you join a private contest, your participation can be rejected by a contest admin. In this case, you do not participate to the contest anymore.

A contest admin has to invite other teams members to join him.He defines the contest's point scale.

There can be several admins in a contest. Moreover, only a contest admin can name another contest member as an admin. In this case, the designated contest.

Tip : when you create a contest, you are its administrator.

To invite other users to join your private predictions contest, a few choices are available to you, via the "Actions" button present on the contest page:

• Share the invitation link onto Facebook.
• Send an invitation email through your messaging app.

Alternatively, you can copy the registration link to non-registered users from the "Rules" tab to share it as you wish, or even simply share the contest key, which they will need to fill in from their profile page. once registered.

Tip: you must be a contest admin to be allowed to launch invitations.

When you click on the "Contests" button at the top of the page, the list of your contests is shown.

Alternatively, your contests' list is displayed on your user profile page.

You can choose to leave a contest at any time, by going to the contest's page, "Rules" button at the bottom of the page, and after having confirmed your choice. Your participation to the contest, as well as all your associated predictions are then deleted.

Yes that's normal, especially for games in the tournament phase. The names of the teams of the games concerned will be updated automatically by the application as the competition progresses.

The best attack of a competition is the team that scores the most goals for the duration of the competition, regardless of the number of games played. In the same way, the best defense is the team that has conceded the least amount of goals, no matter how many games they have played.

In the event of a tie, the tied teams are entitled to the points at stake.

You first need to participate to the contest.
Then go to the "Predictions" tab and for each game, define both teams' score, either with the "+" and "-" buttons, or by writing it directly in the input box.

On the competitions for which predictions on teams are enabled, you can access them by going to the "Predictions" tab, "Teams" sub-tab. Hover over each line, to bring up the edit button and click on it, then select the team of your choice.

Yes, you can modify your predictions that you have already made on a game, provided that the game hasn't started yet.

By default, you can make predictions until the start time of a game. However, once it has been reached, you can't make any more predictions on the game.

On contests for which the " Bets on games closed" parameter is set to "At the beginning of the competition", once the first match of the competition has started, you can not predict any match.

By default, you can predict on the teams at any time until the start time of the first match of the competition. Once the competition has started, it is no longer possible to forecast teams.

However, a contest administrator may decide to delay this deadline. In any case, the closing date of the teams' forecasts is displayed in the "Rules" tab, on the "Bets on the teams" line.

You can see the predictions of each user individually from the selection list that appears under the "Predictions" tab on the contest page.

By default, you can access other users' predictions for a match and on a contest to which you participate once the match is started. Predictions on teams will be visible once the competition has started.

On contests for which the "Other players' predictions visible" parameter is set to "At any time", the predictions of other players are visible at any time.

No, the predictions on the teams are completely independent of the predictions you make on the matches. You have to do it yourself.

When a match is canceled, the predictions made on this match are also canceled and are not taken into account in the contest ranking.

The moment when predictions on teams are evaluated depend on their nature:

• For predictions on the 1st and 2nd in a pool, the predictions are evaluated during the last match of the pool concerned.
• For predictions of the best attack, the best defense and the winner of the competition, the predictions are evaluated during the last match of the competition.

No, it is not necessary to have just predicted at one match to be able to predict another match. Each match is independent from the others. For example, you can go wrong on the round of 16 and earn points on the quarter-finals afterwards.

No, these possibilities are not proposed. Refer to the question "How are points counted in case of draw extra-time or penalties?" for more details.

There are 3 distinct attribution modes:

1. In Points scale mode, points are given according to the points scale which is displayed on the contest page.
2. In Fixed odds mode, points are set ahead of each match.
3. In Percentage of predictions against you, points are given according to the percentage of predictions which result is different from yours, among all site's predictions. For example, if you have made a good prediction giving the home team winner, and 36% of predictions have given the same result as your prediction's, you win 100 - 36 = 64 points.

About these last 2 modes:

• No points are given or taken for bad predictions.
• Exact scores can multiply points given by a factor from a 1 to 5 range, according to the contest's settings.

A default points scale is automatically defined when a contest is created, but a group admin can modify it at any time. The points scale defines the number of points given to participants for a prediction when a game is over, depending on the step of the competition in which the match occurs (pools, championship, quarter finals, etc.), and in the following cases : good prediction, bad prediciton, exact result.

• A good prediction is given when the game result has been found ('1', '2' ou 'N').
• On the contrary, a bad prediction while the game result hasn't been found.
• An exact score bonus is given when the exact number of goals for each team has been found . Points from an exact score are cumulated with points from a good prediction.

Game results are defined automatically for your predictions, depending on the number of goals/points you'd have given to each team for the game.

Moreover, on rugby games, the Tolerance parameter allows to define a given amount of points between the prediction and the real score for each team, for the prediction's exact score to be validated.

On sports other than football (rugby, basketball), tolerance is a parameter set at the contest level that allows you to earn additional points, even if the score is not exactly accurate in comparison to the real score, but is close to it.

For example, for a contest with a tolerance of 4 and a match whose final score would be 17-18:

• Predictions 13-14, 17-22, 13-22 will be counted as exact, as the predicted result is the right one and the difference in points between the predicted score and the actual score is less than or equal to 4 for each team.
• On the contrary, the predictions 18-17, 18-18 or 21-14 will not be, because here the result of the match is different from that predicted, or the difference in points is too big.

A contest admin can modify the points scale, or any setting related to points allocation, as long as the competition is not over and there is no game ongoing. Points asociated with each prediciton, as well as participants' ranking, are recomputed according to your new settings.

Tip: That operation might take a while on a crowded contest, use it wisely.

• On championships and contests on which the end of game is set to "Regulatory time", the score is taken into account at the end of the 90th minute. In case of extra-time, the match result is a draw.
• On cups and tournaments, if the "End of game" setting is set to "Extra time", the score is taken into account at the end of the 120th minute. In case of penalties, the match result is a draw.

Contests' participants are ranked by the following criteria. If two participants are equal on a given criterion, we look at the next criterion to define a winner:

1. The sum of cumulated points along the contest.
2. The number of good results found over the contest's matches.
3. The number of exact scores found over the contest's matches.
4. The participation date, sorted from the oldest to the newest.

The contest ranking is automatically re-computed after each game start, goal on an ongoing game, and game over.

The ranking criteria for groups are the same as for the individual ranking and apply in the same order of priority.

The number of points in a group is the result of accumulated points earned at each match, for which the following formula is applied:
Number of points on a game = 100 * (number of good prognosis among the members of the group + number of exact scores among the members of the group) / number of predictions among the members of the group.

Note: Team prognoses are not counted in the group ranking.

No, this possibility is not proposed. On the matches, points can only be earned by predicting the right result or the right score.

You can reset your password at any time, by going to your user profile page, "password" tab.

If you have forgotten your password and you can't log in, you can ask for a new one at any time, from the password reset page. an e-mail containing a link will be sent to you. All you need to do is to follow this link to generate a new password.

If you haven't received a validation link as soon as you registered, wait a few moments, time for the mail to reach your mailbox.

Alternatively, you can send the validation email once again by clicking on the « Send » button, located on the edit page of your profile, « Email » tab.

Whenever there is an event occurring on PronoContest, a notification is created for you, to inform you about it. When you have new notifications, their count is displayed just next to the "Alerts" button, in the main navigation bar. When hovering the button, your notifications are displayed. Click on one of them, for it to be marked as "read" and doesn't show up again.

You will receive a notification in the following cases :

• One of your predictions has been updated.
• Your prediction is missing from an upcoming game.
• Your ranking has been updated (you have lost or won positions).
• A contest to which you participate is over.
• There are new messages on a contest to which you participate.
• You have won a medal
• A new competition is available.
• A new blog article has been published.

The notification e-mail is sent to you automatically at the frequency yo have selected in your profile, among these choices : daily or weekly.

The notification e-mail contains the following items:

• The incoming matches upon which you haven't made a predictions yet.
• The list of your other unread alerts.

Tip: if this feature is not activated, no notification e-mail will be sent.

To edit your profile picture, go to the edit page of your profile, and upload the image of your choice in the box provided.

you can cancel your account at any time, from your user profile edit page, "Account" tab.

Tip : this action will delete your data, including the contests you are member of and your predictions.